Terms And Conditions

Welcome to Banjarabigbazaar! These Terms and Conditions ("Terms") govern your use of our mobile application, website, and services (collectively, the "Platform") operated by Banjarabigbazaar Private Limited, a company registered in Bangalore, India.

By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access the Platform.


1. Eligibility

You must be at least 18 years old to use Banjarabigbazaar. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a contract.


2. Account Registration

To place orders or access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate, complete, and up-to-date information.


3. Products and Pricing

Banjarabigbazaar offers a wide variety of products from multiple vendors. We strive to ensure accuracy in product descriptions, pricing, and availability. However, we do not guarantee that all information is accurate, complete, or error-free. In case of a pricing error, we reserve the right to cancel the order and refund the amount.


4. Orders and Payments

When you place an order, you will receive an order confirmation. Your order is not final until we dispatch the product(s). We accept multiple payment methods, including UPI, credit/debit cards, net banking, and cash on delivery. Banjarabigbazaar reserves the right to cancel any order at our discretion and will notify you accordingly.


5. Shipping and Delivery

Delivery timelines are estimated and may vary depending on your location, availability, and external factors. We are not liable for delays caused by courier partners, weather, or other unforeseen circumstances. Users must provide a valid delivery address and contact details to avoid failed deliveries.


6. Returns, Refunds, and Cancellations

We offer a transparent and customer-friendly return policy. Eligible products can be returned within the return window as mentioned on the product page. Refunds are processed as per our refund policy. Cancellations are allowed before the order is shipped. For more information, please visit our Return and Refund Policy section on the app.


7. User Conduct

You agree not to:

  • Violate any applicable law or regulation;

  • Infringe the intellectual property rights of others;

  • Use the platform to spread malware, spam, or offensive content;

  • Attempt to gain unauthorized access to our systems or data.

We reserve the right to suspend or terminate your access if we detect misuse or violation of our policies.


8. Intellectual Property

All content on Banjarabigbazaar, including logos, text, graphics, images, software, and design, is the property of Banjarabigbazaar or its licensors. You may not use, reproduce, or distribute any content without our written permission.


9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of those websites. Use them at your own risk.


10. Limitation of Liability

To the maximum extent permitted by law, Banjarabigbazaar is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform or products purchased through it.


11. Indemnification

You agree to indemnify and hold harmless Banjarabigbazaar, its employees, partners, and affiliates from any claims, liabilities, or expenses arising out of your use of the platform or violation of these Terms.


12. Modification of Terms

We may update or modify these Terms at any time. Changes will be posted on the platform, and your continued use after such updates constitutes acceptance of the new Terms.


13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of these Terms or your use of the platform will be subject to the exclusive jurisdiction of courts located in Bangalore, Karnataka.


14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 support@banjarabigbazaar.com